First job walkthrough
Understand services, uploading, queue states and deliverables.
Read the tutorialCustomer support · Caption Desk
Help when
you need it.
Learn the upload process, video language options, and your workspace access rules. For job-specific issues, include your job ID when contacting support; never send your password.
Common questions
Limits, privacy, caption types, language tracks and file expiry.
Read the FAQContact the operator
Email info@tdemo.com for job errors, account access, billing concerns or deletion requests. Include the job identifier and a brief issue description.
For details on your rights and obligations, read the terms of service and privacy notice.